STEP 1 IS COMPLETE!

TO COMPLETE CLAIM Send pics of damages to sales@baumbat.com & explain how IT occurred WITH THE EMAIL USED OR ORDER NUMBER


*Please note warranties outside warranty date will NOT BE APPROVED.

After bat images have been emailed and step 2 has been completed responses from the warranty department take 3-5 business days. If you do not hear from us in 5 business days email sales@baumbat.com. Emailing us earlier will only delay your warranty claim. Thanks and have a great day!


PLEASE READ

As a part of this process, Baum will inspect your bat based on your explanation, verify the purchase with the authorized dealer and make a determination if warranty Coverage is applicable. Unfortunately, Baum Enterprises cannot determine the length of time from when the bat was purchased/shipped to when it was first used therefore the purchase/ship date starts the warranty coverage period. Warranty is not transferable. All closeout bats/blemish bats are voided of warranty. Baum Enterprises reserves the right to refuse coverage. Steps on how to file your claim are below. If approved this is a one-time replacement .

***PROCESS: 

1. Responses from the warranty department take 3-5 business days. If you do not hear from us in 5 business days email sales@baumbat.com. Emailing us earlier will only delay your warranty claim.  

2. If a replacement bat is approved Baum will send the same length as the one returned, Baum Enterprises reserves the right to send any model bat we have in stock as a replacement. That includes cosmetic blemished bats. If the Bat can be repaired then it will be repaired and sent back. The replacement bat will not be covered by any warranty policy. 

3. Once you receive your RA# if approved you will have 15 days to get the bat into our possession. If Baum does not receive the bat within 15 days your RA will be voided. 

4. Warranty bats may take 4-6 weeks on average to return to you. Baum Enterprises if shipping within the continental United states will pay for the shipping of the replacement/repaired bat back to you. All shipping charges on bats returned to Baum Enterprises must be paid for by the customer sending the return. For replacement/repaired bats that need to be shipped to Alaska, Hawaii or international, the customer is responsible for paying the shipping charges both ways. If your return does not have the Return Authorization Number clearly visible on the outside of the box it will be discarded, and your submission will be closed. We reserve the right to deny any bat claim. 

WHITE EDITION AAA PRO MAPLE

120 Day Limited Warranty (90 days EndCap/Handle, 120 Days Barrel)

Barrel failures meaning within the hitting area of the barrel. Handle failures being the transition.

White Edition bats include a 120-day limited warranty for manufactures defect when purchased directly from www.baumbat.com and shipped to an address located within the United States only.

White Edition Baum Bats are covered by a 120-day manufacturer’s defect warranty from the purchase/ship date only.


GOLD EDITION AAA PRO MAPLE

210 Day Limited Warranty (120 Days EndCap/Handle, 210 Days Barrel)

Barrel failures meaning within the hitting area of the barrel. Handle failures being the transition.

Gold Edition bats include a 210-day limited warranty for manufactures defect when purchased directly from www.baumbat.com and shipped to an address located within the United States only.

White Edition Baum Bats are covered by a 120-day manufacturer’s defect warranty from the purchase/ship date only.