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We are here to help.


OUR MOST COMMON QUESTIONS:

How can I track my order?

Head to the order receipt confirmation that was sent to you via email to check on the order and see lead times. Please allow for the average processing time before reaching out. If it is beyond the average time before the bat ships, chat us or email [email protected] and we would be happy to help.

How can I change my order?

As long as the order has not shipped yet, we will do our best to accomodate you. Either chat us, email us at [email protected] or call us during business hours.

What is your average processing time?

These are all averages and may change depending on the time of the year and size availability! Few things to note: The shipping choice picked (Ground, 3 day etc.) is the speed the bat ships once the bat is ready to ship. The processing time (in business days) before the bat can ship shown on the website and on this confirmation is the average time it takes to handmake the bat and may vary depending on availability and customization.
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